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Maaz Technologies
Maaz Technologies

Enhancing CX with Zendesk Cisco Integration, AI Chat, and Cisco Outbound Campaign Manager

How are you leveraging Zendesk Cisco Integration, AI Chat, and Cisco Outbound Campaign Manager to boost customer experience and agent efficiency?

Let’s discuss:

  • How are you integrating Cisco Contact Center with Zendesk to streamline customer support workflows?

  • Are you using AI Chat to manage incoming queries across chat, email, and social channels? What improvements have you noticed in response time and resolution rate?

  • How are you utilizing Cisco Outbound Campaign Manager for proactive engagement? Is it driving better outreach and conversion metrics?

Share your tools, setup, and real-world experiences. Whether you’re exploring these solutions or actively deploying them, your insights could be a game-changer for others!

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